“Everything you need for the outdor” Store
Shipping and Delivery
For information on returns, please see our Returns Policy.
We offer free shipping on all orders in the 48 contiguous USA states. Shipping companies used mostly are FedEx, UPS and USPS. We do not ship to other countries; also we do not ship to Alaska, Hawaii and US territories outside 48 contiguous states.
We process orders within 1-2 business days. Delivery time may vary depending on product type and carrier; estimated delivery time is indicated on product page. In generally, for most items you can expect your item(s) within 5 business days of your order. Orders placed late Friday and on the weekend ship out on Monday.
Tracking your order
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details and your order’s tracking number, which you can track via the courier’s website (FedEx, UPS, USPS).
Please note that ALL carriers charge a fees to their customers for an address correction once the package has shipped. This fees is on average $15 for changing something as simple as 15 Cedar St. to 17 Cedar St. Please make sure the address is accurate when placing your order. If you see an error, please contact us ASAP to make the correction before the order is processed.
Decline Delivery or Return to Sender
Please note that ALL carriers charge a return fee equivalent to the outgoing shipping fee. If you decide to cancel your order once it has been shipped and choose to have it redirect to us, decline reception on delivery day, or simply decide or fail to pick it up at the nearby pick up location, we reserve the right, at our discretion, to deduct both the outgoing and returning cost amounts from your refund.
If you have any questions or issues regarding the shipping, delivery or tracking of your item, please feel free to contact us.